Frequently Asked Questions – Bob’s Home Office Furniture UK
We’ve answered the most common questions about home office furniture, delivery, returns, and ordering at Bob’s Home Office Furniture UK.
If you need further help, contact us at bob@bobshomeofficefurniture.co.uk for expert advice.
General FAQs
What type of furniture do you sell?
We specialise in affordable, high-quality home office furniture, including ergonomic office chairs, executive leather chairs, height adjustable desks, rectangular office desks, and storage solutions such as bookcases, cupboards, and TV stands.
Do you provide free delivery?
Yes. We offer free UK mainland delivery on all desks, chairs, and storage units. Deliveries to the Highlands, Islands, Northern Ireland, and the Channel Islands may incur a small surcharge.
Are your desks and chairs easy to assemble?
Most of our furniture is supplied flat-packed for straightforward self-assembly, with clear instructions included. Some items, such as filing cabinets and desk pedestals, arrive fully assembled for convenience.
Can I view the furniture before I buy?
We operate as an online-only furniture retailer and do not have a physical showroom. Each product page includes detailed specifications, measurements, and high-resolution images to help you choose with confidence.
Where do you deliver to?
We deliver across the UK, including England, Scotland, and Wales. Standard delivery is to the ground-floor entrance. Additional delivery options may be available depending on the product and courier.
Product FAQs
What are 24-hour office chairs?
24-hour office chairs are heavy-duty ergonomic chairs designed for continuous use, such as in control rooms or call centres. They provide enhanced durability, posture support, and comfort for long working hours, making them ideal for demanding work environments.
What is the weight capacity of your office chairs?
Weight limits vary by model. Standard ergonomic office chairs typically support up to 100 kg, while heavy-duty and 24-hour office chairs can support up to 27 stone (170 kg). Exact limits are listed on each product page.
Are your office chairs suitable for working from home full time?
Yes. Our ergonomic office chairs and 24-hour chairs are designed for long daily use, making them suitable for full-time home working, studying, and hybrid work setups.
Do you sell desks for small home offices?
Yes. Our range of home office desks includes compact desks, narrow rectangular desks, corner desks, and wall-mounted options, ideal for small rooms, city apartments, and student spaces.
Do your desks come with storage?
Many of our desks include built-in storage or optional drawer units. Our desks with drawers provide practical space for files, stationery, and everyday work essentials, helping you keep your workspace organised.
What’s the difference between mesh chairs and executive leather chairs?
Mesh office chairs offer breathable support and flexibility, making them ideal for long workdays. Executive leather office chairs provide deeper padding, a more traditional aesthetic, and a premium professional finish.
Do you sell reception lounge chairs?
Yes. Our reception lounge chairs and sofas are suitable for waiting areas, hybrid offices, and home workspaces. All models comply with UK fire safety regulations.
How do I protect my floors from office chairs?
Using a chair mat designed for your floor type helps protect carpets and hard floors from scratches and wear, while allowing smooth chair movement and reducing strain on castors.
Ordering & Payment FAQs
How can I place an order?
Simply browse our website, add your chosen items to the basket, and complete checkout securely. The ordering process is quick and straightforward.
Do prices include VAT?
Yes. All prices shown on our website are inclusive of VAT. Our VAT registration number is 479 9422 30.
What payment methods do you accept?
We accept all major payment methods, including Visa, Mastercard, Maestro, American Express, Apple Pay, and Google Pay.
Delivery, Returns & Warranty FAQs
How long does delivery take?
Delivery times vary depending on the product and your location. Estimated delivery times are clearly displayed on each product page before checkout.
What is your returns policy?
We offer 14-day returns if an item arrives damaged or is unsuitable. Products must be unused and returned in their original packaging. Full details are available on our Returns Policy page.
What if my furniture arrives damaged?
If your furniture arrives damaged, please contact us within 5 days. We’ll arrange a replacement or refund in line with our returns policy.
Do your products come with a warranty?
Yes. Most products include a manufacturer warranty ranging from 1 to 10 years, depending on the item. Warranty details are listed on individual product pages.
Support & Customisation FAQs
Can I customise my home office furniture?
We don’t offer fully bespoke furniture, but many products are available in a choice of sizes, colours, and finishes. For example, our ergonomic office chairs are available in fabric, mesh, and leather options.
Do you sell complete home office furniture collections?
Yes. Our Home Office Collections include coordinated desks, chairs, and storage units, making it easy to create a consistent and functional workspace.
How can I contact you?
You can contact us at any time by email at bob@bobshomeofficefurniture.co.uk for product advice, order support, or general enquiries.