Free UK Mainland Delivery
Frequently Asked Questions – Bob’s Home Office Furniture UK
We’ve compiled answers to the most common questions our customers ask about our home office furniture, delivery, returns, and ordering process. If your question isn’t listed here — or if you’d like more information — feel free to email us at bob@bobshomeofficefurniture.co.uk and we’ll be happy to help.
General FAQs
1. What type of furniture do you sell?
We specialise in home office furniture UK, including ergonomic office chairs, executive leather chairs, compact desks, height-adjustable sit-stand desks, and storage solutions such as bookcases, cupboards, and TV stands. Our collection blends affordability, comfort, and style for modern workspaces.
2. Do you provide free delivery?
Yes — we offer free UK mainland delivery on all desks, chairs, and storage. Deliveries to Highlands, Islands, Northern Ireland, and the Channel Islands may include an additional charge.
3. Are your desks and chairs easy to assemble?
Most of our office desks and chairs are supplied flat-packed for easy self-assembly with clear instructions. Some products, such as filing cabinets and desk pedestals, are delivered fully assembled.
4. Can I view the furniture before I buy?
We are an online-only retailer without a physical showroom. However, every product page includes detailed descriptions, specifications, and high-quality images. Explore our full collection at Bob’s Home Office Furniture.
5. Where do you deliver to?
We deliver across the UK. Standard delivery is to the ground floor entrance, with optional upgrades depending on the product and courier.
Product FAQs
6. What are 24-hour office chairs?
24-hour office chairs are designed for continuous use in environments such as call centres or control rooms. They feature enhanced durability, ergonomic design, and strong weight capacity to support long working hours.
7. What is the weight capacity of your chairs?
Each chair has a stated weight capacity. Heavy-duty office chairs support up to 27 stone (170kg), while standard ergonomic chairs are designed for users up to 100kg.
8. Do you sell desks for small home offices?
Yes — we offer compact home office desks, corner desks, and wall-mounted options, ideal for flats, student rooms, and small spaces.
9. Do your desks come with storage?
Yes, many of our office desks with drawers include integrated storage for files and stationery. These are popular for both home offices and professional workspaces.
10. What’s the difference between mesh chairs and executive leather chairs?
Mesh office chairs provide breathable comfort and ergonomic support for all-day working. Executive leather office chairs offer premium finishes, cushioning, and a classic look, perfect for professional setups.
11. Do you sell reception lounge chairs for offices?
Yes — our reception lounge chairs and sofas are designed for waiting areas, hybrid workspaces, and client seating. All models meet UK fire safety standards.
12. How do I protect my floors from office chairs?
We recommend using chair mats for carpets or hard floors. These protect against scratches, reduce wear, and allow smoother chair movement.
Ordering & Payment FAQs
13. How can I place an order?
Simply browse our website, add your items to the basket, and check out securely. The process is fast and designed to be user-friendly.
14. Do I need to pay VAT on my order?
Yes — all prices include VAT, with no hidden costs. Our VAT registration number is 479 9422 30.
15. What payment methods do you accept?
We accept all major debit and credit cards including Visa, Mastercard, Maestro, and AMEX. We also support Apple Pay and Google Pay for quick, secure checkout.
Returns & Warranty FAQs
16. What is your returns policy?
We offer hassle-free returns within 30 days if your product arrives damaged or unsuitable. Items must be unused and in original packaging. See our Returns Policy for details.
17. Do your products come with a warranty?
Yes — most furniture includes a 1 to 10 year manufacturer warranty, depending on the product. Warranty details are listed on each product page.
Support & Customisation FAQs
18. Can I customise my home office furniture?
We don’t offer bespoke builds, but many products come in different sizes, colours, and finishes. For example, ergonomic chairs are available in fabric, mesh, and leather styles.
19. Do you sell complete home office collections?
Yes — our Home Office Collections include matching desks, chairs, and storage units, helping you create a coordinated workspace.
20. How can I contact you?
You can reach us anytime by email at bob@bobshomeofficefurniture.co.uk — we’re always happy to assist with product advice, order queries, or general questions.