Frequently Asked Questions

General FAQ`s

​

1. What type of furniture do you sell?

We offer a wide range of home office furniture including ergonomic chairs, leather office chairs, height adjustable desks, compact desks and storage solutions like bookcases, cupboards and even TV stands.  Our selection is designed to suit every style of home office  and office workspace.

​

2. Do you provide free delivery for home office furniture?

We offer free delivery to UK mainland addresses.  In some circumstances where the delivery address is a remote location, including the highlands and islands, Northern Ireland and the Channel Islands, there may be an additional delivery charge.  We will try to absorb this cost ourselves, however if we are unable to do this we will contact the customer immediately with a quote for delivery.​

​

3. Are your desks and chairs easy to assemble?

Most of our furniture is designed for easy self assembly with clear, step by step instructions included.  Of course if further assistance is required we are here to help.  There are also some items that will arrive fully assembled, such as some filing cabinets and desk drawers.  Each product listing details if the item is self assembly or indeed if it arrives assembled.

​

4. Can I view the furniture before I buy?

As an online retailer w do not have a showroom.  However, our website features detailed product descriptions, features, specifications and images to help you choose the right furniture for your home office.

​

5. Where do you deliver to?

Our deliveries are normally made to the ground floor entrance of your premises as standard.

​

Product-Specific FAQs

​

5. What are 24-hour usage office chairs?

Our 24-hour usage chairs are built for extended use, offering advanced ergonomic support and durable construction. These chairs are ideal for control rooms, call centres, and other demanding environments where comfort and posture are key.

​

6. What is the weight capacity of your office chairs?

Each chair has a specific weight capacity listed in its description. For example, our heavy-duty office chairs support up to 27 stone, while other models are rated for daily use up to 100kg or more.

​

7. Do you sell desks for small home offices?

Yes of course!  We specialise in compact desks, wall-mounted desks, and corner desks, perfect for small spaces or minimalist setups. Explore our range of home office desks to find the perfect fit for your workspace.

 

Ordering & Payment FAQs

​

8. How can I buy home office furniture online?

Simply browse our website, select the items you need, and proceed to checkout. Our secure payment options make it easy to complete your purchase.

​

9. Do I need to pay VAT on my order?

All prices on our website include VAT.  Our VAT registration number is 479 9422 30.

​

10. What payment methods do you take?

We accept debit or credit card payments - Visa, Mastercard, Maestro and AMEX.  We also accept both apple pay and google pay to make the checkout process as easy and secure as possible.

 

Returns & Warranty FAQs

​

11. What is your returns policy for home office furniture?

If your item arrives damaged or not as described, please notify us within 5 days of delivery, and we’ll arrange a replacement or refund. For more information, view our Returns Policy.

​

12. Do your office chairs and desks come with a warranty?

Yes, most of our products come with a warranty ranging from 1 to 10 years, depending on the item. Specific warranty details can be found in the product descriptions.

 

Customisation & Support FAQs

​

13. Can I customize my home office furniture?

While we don’t offer custom furniture, many of our products come in various colours, styles, and finishes to suit your workspace needs.

​

14. How can I contact you for more information?

You can reach us by email at bob@bobshomeofficefurniture.co.uk. We’re happy to assist with any questions about our home office furniture.

​